Business Internet Service

At Grand Rapids Tech, we believe that getting the right internet service should be easy and hassle-free. That’s why we handle everything for you—from researching the best options to securing top-tier pricing and coordinating installation. Our streamlined process ensures your business gets the most reliable, high-speed internet without unnecessary headaches.

How It Works:

1. Consultation & Needs Assessment – We start by understanding your business's internet requirements, usage patterns, and future scalability needs. Whether you need high-speed fiber, a secondary failover line, or a low-cost solution, we analyze your specific situation to find the best fit.
2. Provider Matching – We compare thousands of business internet options from multiple providers to find the best speed, reliability, and pricing for your location.
3. Exclusive Pricing & Deals – Our volume-based partnerships allow us to negotiate better pricing than businesses can get on their own. You get the best deal available, without markups or hidden fees.
4. Seamless Setup & Coordination – We handle all the logistics, working directly with the provider to ensure a smooth installation process. We minimize downtime and ensure that your business gets connected as quickly as possible.
5. Ongoing Support & Upgrades – If you ever need upgrades, troubleshooting, or a backup plan, we are always here to help.

With no cost for our consulting services and the best possible deals on business internet, Grand Rapids Tech makes choosing an internet provider simple, cost-effective, and stress-free.

Fiber internet is the gold standard for businesses that require ultra-fast speeds, rock-solid reliability, and low latency. Unlike traditional internet options, fiber uses light pulses through glass fibers, allowing for unmatched speed and performance compared to copper-based connections like DSL or cable.

Key Benefits of Fiber Internet:

• Blazing-fast speeds up to 100 Gbps or higher– Ideal for businesses that require large file transfers, cloud computing, VoIP, and real-time collaboration.
• Low latency for smooth performance – Ensures seamless video conferencing, VoIP calls, and business applications without lag or delays.
• More reliable than cable or DSL – Fiber is less affected by weather, congestion, and electrical interference, making it one of the most stable connections available.
• Scalability – Fiber can be easily upgraded to handle increasing bandwidth demands as your business grows.

Types of Fiber Internet for Businesses:

GPON / Shared Fiber

Gigabit Passive Optical Network (GPON), also known as shared fiber, is a cost-effective fiber option where multiple businesses in an area share bandwidth on a single fiber line. While speeds are still much higher than cable or DSL, GPON connections may experience fluctuations during peak usage times.

• Affordable option for businesses needing high speeds without the cost of dedicated fiber
• Great for offices using cloud services, VoIP, and video conferencing
• Bandwidth may slow down during peak hours due to shared infrastructure

Dedicated Fiber (Active Ethernet / DIA)

Dedicated fiber, also called Dedicated Internet Access (DIA) or Active Ethernet, guarantees full bandwidth exclusively for your business. This means consistent speeds, ultra-low latency, and better reliability, making it the preferred option for high-performance applications and mission-critical operations.

• Guaranteed speeds with no sharing or slowdowns
• Ideal for businesses with high data demands, remote teams, and cloud-based workflows
• Perfect for industries like finance, healthcare, and large-scale eCommerce
• Higher cost than shared fiber, but worth it for reliability and performance

Service Level Agreements (SLAs) and Why They Matter

When choosing a fiber provider, businesses should consider Service Level Agreements (SLAs)—contracts that define performance guarantees such as uptime, latency, and response times.

A strong SLA ensures:

• 99.9%+ uptime guarantees to minimize disruptions.
• Priority support and rapid issue resolution in case of service problems.
• Defined performance metrics for latency, jitter, and packet loss.

SLAs are especially important for businesses relying on VoIP, cloud applications, and real-time data processing, where even brief downtime can lead to productivity and financial losses.

Is Fiber Internet Right for Your Business?

If your business needs uninterrupted, high-speed, and scalable internet, fiber is the best option available. Whether you choose GPON for cost savings or dedicated fiber for guaranteed performance, Grand Rapids Tech can find the best solution at the best price—with no extra cost to you.

Let’s get your business connected with top-tier fiber internet today!

Cable internet, also known as coax or coaxial, offers a strong balance of speed, reliability, and affordability, making it a popular choice for small to medium-sized businesses. Using coaxial cable technology, it provides high-speed connectivity at a lower cost than fiber.

Key Benefits:

• Speeds up to 1 Gbps – Sufficient for most business needs, including web browsing, cloud applications, and video conferencing.
• Wide availability – Unlike fiber, which requires specialized infrastructure, cable internet is available in most areas.
• Reliable and cost-effective – Ideal for businesses that need fast speeds but don’t require fiber-level performance.
• Bundling options – Many providers offer phone, TV, and VoIP bundles to streamline business communication.

Cable internet is a cost-effective alternative to fiber and a reliable option for businesses that need solid speeds without premium costs.

Fixed wireless internet provides high-speed connectivity using radio signals, making it an excellent option for businesses in rural or hard-to-reach areas. Unlike satellite internet, fixed wireless offers low-latency connections with speeds that rival cable and DSL.

Key Benefits:

• Fast speeds up to 1 Gbps or higher – Great for businesses that need high-speed internet without fiber or cable infrastructure.
• Quick deployment – No need for underground cabling; installation is fast and hassle-free.
• Rural and urban availability – Ideal for areas where fiber or cable isn’t an option.

If your business is in an area with limited wired internet options, fixed wireless delivers reliable, high-speed connectivity.

LTE and 5G internet offer high-speed, wireless connectivity for businesses that need a primary, backup, or temporary internet solution. Unlike wired connections, LTE and 5G use cellular networks, making them ideal for remote locations, mobile businesses, and failover systems.

Key Benefits:

• Quick Deployment – No need for cable or fiber installation; get online fast.
• Reliable Backup Internet – Automatically switches to cellular data if your primary internet fails.
• High Speeds with Low Latency – 5G can reach speeds comparable to fiber, with lower latency than older wireless technologies.
• Works Anywhere with Coverage – Ideal for rural businesses, construction sites, or mobile offices.

When to Use LTE & 5G for Business:

• As a Backup Connection – Prevent downtime with automatic failover.
• For Remote or Temporary Locations – Get high-speed internet where wired connections aren’t available.
• For IoT and Smart Devices – Secure connectivity for surveillance, POS systems, and more.

While LTE and 5G provide excellent speed and flexibility, performance depends on network coverage and congestion. Grand Rapids Tech helps businesses find the best carriers, plans, and hardware for reliable, cost-effective LTE & 5G internet.

Need a wireless internet solution? Let’s get your business connected today!

Satellite internet provides high-speed connectivity in areas where traditional wired options like fiber or cable aren’t available. It’s an excellent solution for rural businesses, remote job sites, and backup internet needs. By using satellite signals instead of physical infrastructure, it ensures reliable access almost anywhere.

Key Benefits:

• Available Everywhere – Ideal for locations without fiber, cable, or cellular coverage.
• Decent Speeds – Newer satellite services offer speeds up to 250 Mbps, making them viable for business use.
• Great for Backup Connectivity – Ensures operations continue even if primary internet fails.
• Quick Deployment – No reliance on land-based infrastructure; just install the dish and connect.

When to Use Satellite Internet for Business:

• Remote Offices & Rural Businesses – The best option when no other high-speed internet is available.
• Backup Internet – Provides a secondary connection in case of fiber or cable outages.
• Temporary Sites – Easily deployed for construction, events, or mobile operations.

While satellite internet has higher latency than fiber or 5G, newer technologies like Low Earth Orbit (LEO) satellites are improving speeds and reducing delays. Grand Rapids Tech helps businesses find the best satellite providers for faster, more reliable connectivity.

Need internet in a hard-to-reach area? We’ll get you connected!

Every business needs a backup internet plan to avoid downtime that can lead to lost productivity and revenue. Whether your main connection goes down due to ISP outages, bad weather, or hardware failure, a backup internet solution ensures your operations continue without interruption.

Backup Options:

• LTE & 5G Failover – Automatically switches to cellular internet when your primary connection drops.
• Secondary Internet Line – A second wired connection from a different provider adds an extra layer of redundancy.
• SD-WAN Solutions – Intelligently routes traffic between multiple connections to ensure optimal performance.

Downtime is costly. With a backup internet solution, your business stays connected and productive, no matter what happens.

SD-WAN (Software-Defined Wide Area Network) and bandwidth aggregation help businesses optimize internet performance, increase reliability, and reduce costs by intelligently managing multiple internet connections. These technologies ensure seamless connectivity, even if one provider experiences downtime or congestion.

Key Benefits:

• Seamless Failover & Redundancy – Automatically switches between multiple internet connections to prevent downtime.
• Optimized Performance – Balances traffic across fiber, LTE, cable, and other links for faster speeds and lower latency.
• Cost Savings – Uses multiple lower-cost connections instead of a single expensive dedicated line.
• Improved Security – Encrypted tunnels and intelligent routing enhance network protection.

When to Use SD-WAN & Bandwidth Aggregation:

• For Businesses with Multiple Locations – Ensures consistent performance across all sites.
• For High-Availability Networks – Keeps critical operations running even if one provider fails.
• For Combining Multiple Connections – Aggregates bandwidth from fiber, LTE, or satellite for increased speeds.

Whether your business needs better network reliability, optimized bandwidth usage, or a smarter way to manage multiple internet connections, Grand Rapids Tech can help you deploy the right SD-WAN and aggregation solution.

Want a faster, more resilient network? Let’s build a smarter internet strategy for your business!