Restaurants, Retail & Hospitality

Technology is Powering the Guest Experience

From point-of-sale systems and guest Wi-Fi to surveillance, secure networking, and online ordering—technology is now at the heart of every successful restaurant, retail shop, and hospitality brand.

Whether you're streamlining operations across multiple locations or improving customer satisfaction through modern digital tools, having a reliable tech partner is essential. Grand Rapids Tech helps local businesses deliver better service, protect assets, and grow with confidence.

Types of Clients We Support

• Restaurants & Coffee Shops

• Retail Stores & Boutiques

• Hotels & Inns

• Bars & Nightclubs

• Event Venues

• Franchise Operations

• Quick-Serve & Takeout Chains

Grand Rapids Tech has supported hundreds of hospitality and retail businesses across West Michigan with dependable, cost-effective solutions that just work. From running secure cables during construction to managing complex multi-location phone and internet systems, we know the pressures of staying online, secure, and customer-ready.

A few of our notable hospitality and retail customers include:

• Marriott
• Enterprise
• Jimmy John's
• Uccello's
• McDonald's
• Burger King
• Walmart
• Costco

We’re uniquely qualified to serve restaurants, retail shops, and hospitality brands with flexible, fast, and affordable technology solutions.

Key Qualifications Include:

• 15+ Years of Experience Supporting Local Businesses
• Rapid-Response Field Technicians in West Michigan
• Business-Class Wi-Fi and Network Design Expertise
• POS System & Credit Card Network Integration & PCI Compliance Familiarity
• Security Camera & Access Control Installation Pros
• Brokered Phone & Internet Services for Any Location
• After-Hours Install Options for Minimal Disruption

We understand the need to stay open, stay connected, and stay protected—whether you're a single-location café or managing a multi-site franchise.

• Business Phone Systems (VoIP/UCaaS) - Modern, cloud-based phone systems with features tailored for guest service, reservations, and location management.

• Business Internet Services - Fast, reliable connectivity to support POS systems, customer Wi-Fi, and day-to-day operations. We broker services to find you the best fit.

• Managed IT & Cybersecurity - 24/7 system monitoring, endpoint protection, secure network setup, and proactive support.

• Surveillance & Security Cameras - Deter theft, monitor staff and guest safety, and access footage remotely.

• Wi-Fi & Network Cabling - PCI compliant & secure, guest and staff Wi-Fi networks with strong coverage, along with professional low-voltage cabling installations.

• Website Design & Development - Engaging, mobile-friendly websites that support online reservations, menus, ecommerce, or booking.