Zoom
A Partnership of connecting the world one login at a time.
Partnership
Grand Rapids Tech is a certified Zoom partner.
That partnership gives our clients a measurable advantage. We provide pricing and bundled solutions that are not available through standard retail purchasing, helping you get more value without overpaying or overbuilding.
Beyond cost savings, we maintain direct relationships with Zoom’s leadership and product teams. This allows us to:
- Deliver faster support and escalation when needed
- Provide insight into upcoming features and platform changes
- Share real client feedback directly with Zoom to help influence product development
When you work with us, you’re not navigating Zoom alone - you’re backed by a partner with direct access and influence.
Why We Choose Zoom for Our Customers
We recommend Zoom because it has evolved into a complete workplace communication platform—not just a meeting tool.
Instead of managing multiple disconnected systems, Zoom brings everything into one unified ecosystem:
- Video meetings
- Phone systems
- Team messaging
- Conference room technology
This creates a simpler, more reliable experience for your team and reduces the need to switch between platforms.
For our clients, that means:
- Greater efficiency with fewer tools to manage
- Improved reliability across communication channels
- Scalability as your business grows
- A consistent user experience whether in-office, remote, or hybrid
Most importantly, Zoom gives us the flexibility to design a solution that fits how you operate—not the other way around.
What We Install & Manage
Grand Rapids Tech delivers fully integrated Zoom environments, including both software and hardware solutions:
Core Platform
- Zoom Meetings - Secure, high-quality video conferencing
- Zoom Team Chat - Centralized messaging for internal communication
- Zoom Phone - Cloud-based phone system replacing traditional lines
Meeting Spaces
- Zoom Rooms - Fully equipped conference rooms with integrated audio, video, and controls
- Conference Room Hardware - Cameras, microphones, speakers, and touch panels customized to your space
Events & Advanced Solutions
- Zoom Webinars & Events - Tools for hosting large-scale virtual or hybrid events
- Zoom Contact Center - Omnichannel customer communication solutions (when applicable)
Bottom line:
We don’t just sell Zoom—we design, implement, and support a complete communication system that’s cost-effective, scalable, and built specifically for your business.