Position Overview
You'll work closely with company leadership, engineers, project teams, and prospective customers to ensure every opportunity receives prompt attention and consistent follow-up.
This role is ideal for someone who loves organization, accountability, customer communication, CRM management, and process improvement.
Your success will directly impact company growth.
Key Responsibilities
- Respond to and qualify inbound leads
- Schedule discovery and proposal meetings
- Track opportunities, proposals, and next steps
- Coordinate RFPs and submission deadlines
- Follow up with prospects and customers
- Maintain accurate CRM records
- Track pipeline activity and sales metrics
- Support the sales team with day-to-day coordination
What Success Looks Like
- Leads are followed up with quickly
- CRM stays accurate and up to date
- Proposals and opportunities keep moving
- RFP deadlines are consistently met
- Sales pipeline has clear visibility
Qualifications
- Excellent communication skills
- Strong organizational abilities
- High attention to detail
- Strong problem-solving skills
- Comfortable speaking with business owners and decision-makers
- Ability to manage multiple projects simultaneously
- Professional written communication skills
- Experience working within CRM systems
- Proficiency with Microsoft 365
Preferred
- Sales coordination experience
- Project coordination experience
- B2B customer service experience
- MSP, technology, telecommunications, cybersecurity, marketing, or business services experience
- Proposal coordination experience
- RFP experience
Benefits Offered
- Overtime paid at time and a half
- Performance reviews and raises every 6 months
- Annual bonuses after 6 months
- Limitless potential with a highly rated, quickly growing Michigan-based tech company
- 7 paid Holidays
- SIMPLE IRA with 3% match
- Paid Sick Time
- PTO (Paid Time Off)
- Health Insurance
- Life Insurance
- Vision Insurance
- Dental Insurance
- Short Term Disability
- Long Term Disability
- Critical Illness
- Hearing