Grand Rapids Tech offers affordable Managed IT Services Plans that reduce downtime and IT service-related costs!
Chances are, you have probably been paying on a per-visit basis for your onsite tech support. As a company grows, IT service needs will usually scale with your employee count. Between the onsite visits and employee downtime, the costs can get out of hand quickly!
In this case, you may need to explore our Managed Services Plans (MSP). A professional technician will help you cover a wide number of Servers, Desktop PCs, Printers, and Mobile Devices at a fixed monthly rate. An efficient Managed Service Plan will include a wide spectrum of services that prevent common PC issues and unwanted data-loss.
Keep reading below to learn about the services included with our Managed IT Services Plans (MSPs)!
Monitoring your devices to help us determine whether hardware may be near its end of life, infected with malware, or in the case of corrupted file(s).
Automated cyber-security monitoring is also essential to any business. Advanced security tools can detect if someone is attempting a brute force password intrusion, and many other attack vectors. Any errors, viruses, or problems we happen to find – we will proactively fix them, often before you notice.
A quick recap of events we monitor for:
Most problems can be fixed virtually without requiring a costly onsite-visit. We remote into your PCs, Servers, and Network Equipment we can fix any major issues – sometimes before you even know there’s an issue!
Need a setting changed? Having PC issues? Need a virus removed? Your business can get that done by a remote technician and skip the wait! If you’re a current MSP client, you can click here get support now!
Remote Support Features:
Bad things happen to good people and disasters can strike at any moment. Proper preperation can decrease the chance & prevent data loss. Most companies that lose all of their data go out of business. Don’t let this happen to you!
In rare cases, if we can’t fix it remotely, you will need someone on site. Generally, we can usually have a tech on site, anywhere, the same day. Most companies can’t say that. Our technicians are professional and highly qualified.
Standard business hours are typically Monday-Friday between 8am-5pm, but we can provide emergency support at after-hours rates for clients that need it.
Onsite Support Features:
Need onsite support? Please click the buttons below to contact us!
Grand Rapids Tech has the ability to monitor and manage devices of all types (Android phones, iOS devices, Windows PCs, OSX machines and much more).
Our clients will say it, but you should find out for yourself…
We used Grand Rapids Tech for a wiring project to update all the network cable when relocating a large branch office. We negotiated a reasonable rate for the work and we were impressed with the attention to detail with cable management and friendliness to our staff.
Located in the heart of Creston– just North of Downtown Grand Rapids, MI.
